If one of the employees at your company approaches a manager complaining about harassment from a co-worker, you need superb interviewing skills to uncover the truth and protect yourself in the event of a lawsuit.
By asking the right questions in the right atmosphere, the investigator can maximize the chance of reaching a fair assessment and minimize the likelihood of further legal complaints once the enquiry is finished and the appropriate action is taken.
See BDO Dunwoody’s article, “Ask the Right Questions”, at:
http://www.bizactions.com/index.cfm/ba/e100/fa/96371228G627J357168P65P1458T1/